Tenant Advocacy Service

Our tenant advocate can

• Provide a free and confidential service

• Explain rental processes under the Residential Tenancies Act of WA 1987

• Explain rental processes under Homeswest policies

• Advocate on your behalf with landlords and Homeswest

• Appeal Homeswest decisions on your behalf

• Attend and represent you at a Homeswest appeal

• Provide assistance in the Magistrates Court

Tenancy services at Sussex Street Community Law Service are both in the provision of advocacy and legal education. The community education provides information to people on tenancy right, tenancy applications, eviction avoidance and eviction processes. This education function empowers tenants and agencies in all aspects of their tenancy.

The tenant advocate deals with tenants in public and private housing. The aim is to keep the matter out of court if possible and to negotiate directly with the landlord or Homeswest.

The advocate can assist tenants with problems relating to:

• Homeswest tenancy applications

• Homeswest appeals

• Private landlords and real estate agents

• Property management/rental property maintenance

• Paying rent

• Eviction notices and breaches

To discuss your concerns with our tenant advocate, you will need to make an appointment. Bring any letters, documents or notes about the matter to your appointment.

To make an appointment

call (08) 6253 9500

Monday to Friday

9:30 am - 4:30 pm

For other ways to get in touch, visit out contact us page.

This service is funded by the Western Australian Department of Commerce.