Congratulations to all of the staff who have achieved many successful outcomes for clients across the range of programs. 

Our clients were thrilled with the following outcomes:

• We assisted a client who had been sexually, physically and mentally abused over a 6 year period by her step-father with an application for criminal injuries compensation.  The client was awarded an amount in excess of the legislated maximum award of $75,000.
• We represented a 19 year old tenant in a dispute with a former private landlord. We negotiated a settlement under which the tenant  was released from excessive rent obligations and removed from the tenancy blacklist, which had prevented her from obtaining another private rental.
• An elderly man alleged to be in a marriage-like relationship obtained an order that Centrelink restore and backdate the client’s pension.
• Our disability advocates obtained a grant to pay for a new motorised scooter for a client with a physical disability.
• A client who was forced to sign a loan agreement by her former violent partner was released from the debt after the financial institution received submissions from us alleging breaches of the Consumer Credit Code.
• A single parent with her children in State care was required to repay substantial debts to a number of creditors or make payment arrangements with them as a condition of having her children returned to her.  We  negotiated payment arrangements with creditors, obtained grants to assist with the payment of outstanding debts, and assisted the client with budgeting and money management, meeting the condition of the child protection authorities.
• A client who had obtained a severe brain injury from an assault was only awarded a small amount of criminal injuries compensation due to the mismanagement of the prosecution case against the offender.  We represented the client and successfully apply to the government for an Act of Grace payment equivalent to the statutory maximum of criminal injuries compensation.
• We represented a client who had been refused a position with an employer because he had disclosed a mental illness during the recruitment process.  We assisted the client lodge a complaint in the Equal Opportunity Commission and successfully negotiated a settlement which included financial compensation and an apology.